ERA Help

Complete ERA registration
Login to ERA
How to verify your identity
Update your identity verification information
Change your password
View your profile
Find on-screen help information
Icon functions
View system-generated messages
Find and follow up on assigned tasks
Change Tasks view from details to grid
Upload documents
About User Types and Contact Types
Access ERA with Internet Explorer 11

Add new user
Reset a user's password
Change employers
Add an information-only contact to ERA
Unlock a user's account
View employer profile
Update employer profile
Review payroll information
Update payroll information
Update a user's profile information

Add new Member
Lookup a Member
Update member information
View or add notes to member's information
Assess member or position eligibility
Edit the Determine Member Eligibility Questionnaire
Manually mark a position as eligible
Enroll member
Find member contact information
View member service credit
View member earnings
Find member system/plan information
Export a member's system and plan information
Find a member's retiree return to work information
Find a member's defined contribution information
View a member's maximum compensation limits

Add a bank account
Update or stop bank account
Review bank account
Search for open receivables
View pending receivables
Make a payment before reporting
Submit payments electronically
Submit payment by check

Report using Manual Upload
Correct reporting errors
Report using Interactive
Add earnings records for all members in Interactive
Add members in Interactive
Report using SFT
Inactivate a retirement system
Set up ERA to reject Default transactions

Issues List